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Practice Management

Waleed Shamki

  • ILM Certificate in Management

  • Working in the primary care since 2008

Waleed Shamki (m)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Our management and admin team consists of  7 administrators, 2 secretaries and 1 practice manager ( Waleed Shamki). Our receptionists will assist you in making emergency and routine appointments to see your clinicians, answer questions and offer help and assistance at all times.

Administration

Poornita Patel

  • Working as an Administrator and a Receptionist

Liliana Carp

  • Working as an Administrator & a Receptionist

Reception

Sharon Matthias

(Supervisor)

Lilliana Carp
Amanda Pritchard
Helen Lubrun
Bean Kemp
Nalini Somaia
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Marion Holley
Lorraine Rosen
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