Practice Management

Denise Lavey (f)

The practice manager is involved in managing the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services. Please feel free to contact her at pm.dmc@nhs.net or by phone via the practice. 

The administrative team deal with enquiries from patients and healthcare professionals, repeat prescriptions, referrals, incoming letters and other tasks. You can email the team at derwentmedicalcentre@nhs.net 

Administration

Poornita Patel
Liliana Carp

Reception

Sharon Matthias

(Supervisor)

Amanda Pritchard
Helen Lubrun
Nalini Somaia
Kata Oslizlok
Sophie Moy
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Marion Holley
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